For Windows 2000, Windows XP, and Windows Server 2003:.To manually delete a malware/grayware file from an affected system: In the Startup Settings menu, press 4 to enable safe mode.In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart. ![]() Move your mouse pointer down and click Settings>Change your PC Settings.Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.For Windows 8, Windows 8.1, and Windows Server 2012 users.On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed. Press F8 after the Power-On Self Test (POST) routine is done.For Windows Vista, Windows 7, and Windows Server 2008 users.On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.Press F8 when you see the Starting Windows bar at the bottom of the screen.It renames encrypted files using the following names: (Note: %User Startup% is the current user's Startup folder, which is usually C:\Documents and Settings\ on Windows Vista and 7.) This Ransomware enables its automatic execution at every system startup by dropping the following copies of itself into the Windows Common Startup folder: Microsoft
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